Staffer

 

 

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Letter to Clients

August, 2011

Dear Staffer Hospitality Clients,

I’d like to take this quieter time of the year to look back at the past year and address some of the big issues we are working on that will keep us occupied over the coming months when it will not be so quiet as now.

Staffer Hospitality Online
Since Launching the first version of the Staffer Online Tool we have developed it considerably to optimize the process around the needs of individual department managers.
The current version of Staffer Hospitality Online is very full featured and will allow us to automate the entire process from scheduling to payroll and reporting.

Training
In the last few months we have spent a lot of time focused on defining the ideal processes for recruitment, orientation, and training of hourly service workers.
The ongoing challenge of maintaining a qualified workforce in the face of seasonal, academic and economic variables is being met with the development of state of the art online and onsite service systems.
Training and development is an ongoing focus that will enable us to meet client requirements, as demand increases over the coming months.
To formalize our commitment to training we are developing a 3 tier training program that offers a certificate of completion and accomplishment and would be recognized by leading hotels as a valid credential for hiring and inclusion into the staffer worker database

Quality Initiatives
Service Quality Measurement
Our next initiative is to work with each of you to develop relevant metrics that will enable us, together, to track and measure levels of your and your guests satisfaction.

ISO 9000
by end of the Summer Staffer will have completed ISO 9000 certification

We will continue to work on quality and training initiatives and will shortly be launching a website redesign.

Permanent and Project Based Placement

Starting in September we will offer high quality recruitment and permanent placement services for managers, supervisors and executive level personnel in the hospitality and food and beverage industry. Staffer Hospitality’s  team of recruiters brings to recruitment, an in depth market knowledge and developed network of contacts.

Large Projects
Staffer’s project based recruitment solutions offer a proven, outsourced approach for augmenting and optimizing a company’s talent acquisition strategy to manage multiple hires and within a specific timeframe for large projects.

For more information on these services contact Anna Kulawiak at  anna.kulawiak@staffer.com

 

Ari Hecht

Warsaw, Poland

News

  • Staffer Spearheads Establishment of Amcham Hospitality Subcommittee
  • Training Service Staff for 2012 EuroCup Events
  • Staffer joins Amcham
  • Letter to Clients
  • Staffer.com Website Redesigned
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